Deidre Paknad is President and CEO of PSS Systems. Deidre is also the founder of the Compliance, Governance and Oversight Council (CGOC), a professional community on retention and preservation. Deidre is widely credited with having conceived and launched the first commercial applications for legal holds, collections and retention management in 2004. She is a well-respected thought leader in the legal and information governance domain. Deidre has been a member of several Sedona working groups since 2005 and leads the EDRM/IMRM working group. She shares her insight on information governance and the process maturity model in her blog, IMHO by Deidre Paknad. Deidre is a seasoned entrepreneur and executive with 20 years of experience applying technology to poorly functioning business processes in order to reduce cost and risk. She has been profiled in several books and articles for entrepreneurship, most recently in Business Lessons from the Edge by Jim McCormick and Grade A Entrepreneurs by Marylene Delbourg Delphis. She graduated from the University of California. She can be reached at firstname.lastname@example.org.
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