Ivan Drucker founded IvanExpert Consulting in 2002 to fulfill a need: help for NYC Mac users, presented clearly and understandably, from a bona fide Mac expert. He sought to provide exceptional service and supreme technical resourcefulness as the twin goals of every client interaction, and through this approach, IvanExpert Consulting has developed a loyal and longstanding client base. Ivan has been using Apple computers since 1978, beginning with the Apple II, the first widely-available personal computer. Over the ensuing years, he became proficient with the Apple, Microsoft and UNIX operating systems, and the hardware they ran on, as well as learned a range of programming languages. In the late 1990s Ivan worked for Apple at their Cupertino, Calif. headquarters, providing quality engineering and leadership for multimedia, emulation and operating system products, including the Mac OS X Classic Environment, which enabled thousands of existing applications to run during Apple's critical transition to their new UNIX-based OS. Upon relocating to NY, Ivan directed the front-end development team to help launch Sothebys.com, a new live-auction e-commerce site for the well-known auction house. The site's success later led to a partnership between Sotheby's and eBay. Ivan then became involved with back-end development and tool engineering, further broadening his perspective on the IT industry. After leaving Sotheby's, Ivan decided to synthesize the knowledge and experience he had accumulated in his industry and his individual work. Ivan had observed that there was a shortage of true Mac experts and, while some consultants had technical ability and some had communication skills, few had both. He felt there was a need in the marketplace for personalized, high-ability Mac support, and he responded by creating IvanExpert Consulting. He is an Apple Certified Support Professional and a member of the Apple Consultants Network. Ivan hails from Los Angeles and received his B.A. in Communication from Lewis and Clark College in Portland, Oregon. He has lived in NYC for 10 years. When not at the computer, he is often watching baseball or playing drums. He can be reached at firstname.lastname@example.org.
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