AVIcode Upgrades Application Monitoring Solution with Multitenant Support

AVIcode, a provider of real-time .NET application monitoring solutions, has announced Version 5.6 of its Intercept uX technology, a client-side monitoring tool designed to automatically detect application problems from the end user’s perspective.

The new release is aimed at providing detailed insight into the end-user experience with applications. Intercept uX 5.6 offers major new features and enhancements that improve customers’ ability to monitor the complete end-user experience from “keyboard-to-eyeball” and proactively addresses end-user concerns, AVIcode officials said.

Intercept uX collects statistical and trending information on all user-initiated transactions, providing a comprehensive picture of application health and response times from the user’s viewpoint—making it easy to determine when problems arise and to quickly provide a definitive root-cause diagnosis, the company said.

“Our main goal is to help our customers maximize availability, slash downtime and ultimately find success with all of their Web applications,” said Victor Mushkatin, chief technology officer of AVIcode, in a statement. “By uniting Intercept Studio’s application monitoring and Intercept uX’s end-user monitoring capabilities, AVIcode is the only solution that allows you to gain insight into the total health of an application—from keyboard to eyeball—and make real-time changes as needed.”

New features include support for per tenant data collection for multitenant applications, statistical tracing information, and support and usability enhancements. AVIcode’s Intercept uX 5.6 enables customers to see data that shows how users navigate a site and, when correlated with application performance or health data, can deliver insight into where and how performance issues are affecting end users.

In addition, Intercept uX 5.6 features enhancements for improved handling of Asynchronous JavaScript and X M L (AJAX) calls; more in-depth SharePoint client-side data collection; additional support for Internet Explorer 8, Firefox 3.5, Windows 2008 R2 and Windows 7; and improved support for Citrix servers, AVIcode officials said.

Moreover, the new release addresses the challenge that organizations face as they roll out more and more advanced Internet and browser-based applications. By implementing in-depth monitoring that follows the complete end-user experience, AVIcode customers can maximize uptime and performance.