By Michael Caton  |  Posted 2006-01-30 Print this article Print

For companies looking for a voice application development and deployment solution, Envox Worldwides Envox 6 Communications Development Platform provides broad standards support and easy-to-manage tools.

The Envox 6 Communications Development Platform includes Envox Communications Server for hosting applications and Envox Studio for developing them. Also available is Envox VoiceXML Studio, which is used for developing voice applications in VoiceXML.

eWEEK Labs tested Version 6.2 of the Envox platform, as well as Envox VoiceXML Studio 6.1, using both Envox Studio and Envox VoiceXML Studio to write applications deployed on Envox Communications Server.

Click here to read about new speech specs from the W3C. Version 6.2 of Envox Communications Development Platform began shipping in November and is affordably priced, based on the components and number of ports used. Envox Studio costs $5,000 per seat, and Envox Communications Server is priced at $350 per port. Envox VoiceXML Studio costs $500 per seat when purchased with Envox Studio or $5,000 when purchased separately.

eWEEK Labs tests show that Envox has done a good job of supporting voice and telephony standards, as well as third-party systems. Using the platform, companies will be able to integrate new IVR (Interactive Voice Response) applications with existing telephony applications or to replace older applications altogether.

Both Envox Studio and Envox VoiceXML Studio are graphical development environments that allow users to create and manage projects and scripts. Envox Studio is a broader development tool for managing the integration of back-end applications with telephony technologies, including e-mail, fax and PBX. Envox VoiceXML Studio, on the other hand, makes it easier for developers to graphically map and write VoiceXML scripts. Developers also can integrate DLLs and applications written in C/C++ or Visual Basic into new applications though Envox Studio.

We found that both Envox Studio and Envox VoiceXML Studio do a good job of abstracting many of the elements of application design, making it possible for developers with limited experience in creating telephone and voice applications to easily pick up the tools with some basic training. Both tools allow developers to map out call logic via a flowchart using predefined blocks of call logic. Both environments also include a script debugging feature for validating application logic.

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