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By Michael Caton  |  Posted 2006-01-30 Print this article Print

Evaluation Shortlist Microsofts Speech Server 2004 SALT (Speech Application Language Tags)-based speech application server that simplifies development of multimodal applications (

Nuance Communications Nuance Voice Platform Comprehensive VoiceXML-based speech application platform from the leading speech recognition vendor (

Genesys Telecommunications Laboratories Customer Interaction Management Platform Broad customer-support application that combines voice-, e-mail- and chat-based customer support (

Technical Analyst Michael Caton can be reached at

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