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Excellence Awards 6 Winners, Finalists Show Innovation Up and Down IT Stack
By eWEEK Labs Staff
2006-06-19
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Excellence Awards 6 Winners, Finalists Show Innovation Up and Down IT Stack - ' Business Relationship Management ' (
Page 5 of 14 ) CATEGORY: BUSINESS RELATIONSHIP MANAGEMENT
WINNER
Salesforce.com
Salesforce Winter 06
With the Winter 06 release of its namesake customer relationship management platform, Salesforce.com continues to raise the bar for hosted applications. Salesforce.com Winter 06 is the winner in this category as much for advancing Salesforce.com as a platform on which other applications can thrive as for the significant improvements in capability and usability it brings.
With AppExchange, Salesforce.com now provides a way for companies to find companion products and prebuilt customizations that create ready-made solutions to business problems associated with sales and customer support. AppExchange makes the process of testing and buying these complementary products and customizations much simpler than with off-the-shelf software, which can require considerable integration to achieve meaningful improvements with existing CRM systems.
In this release of Salesforce.com, custom development gets another boost through the addition of sandbox technology: Salesforce Sandbox allows companies to create customizations and to test and refine them, and it provides a way to train users before deploying these customizations en masse.
FINALISTS
Centive
Centive Compel Fall 2005
Incentive compensation management systems are notoriously complex and time-consuming to implement. But as a hosted service, and by providing a set of easy-to-learn tools for building plans, Centive Compel eliminates much of the deployment time usually associated with these products. Centive Compel doesnt take the complexity out of creating plans, but it does speed the process of building, testing and managing them, with minimal training.
Exact Software
Exact e-Synergy 360
Exact e-Synergy 360 is an easy-to-customize Web-based application that delivers sales, human resources and document management applications on top of a well-designed workflow engine. E-Synergys flexibility makes it a good choice for companies that want a unified application for managing customer, partner and employee relationships, and these functions hold up well when compared with dedicated systems.
Michael Caton
Analytics & Reporting
Application Development
Business Integration Systems
Business Relationship Management
Desktop & Mobile Hardware
E-Business Foundations
E-Mail Management & Security
Enterprise Collaboration
Enterprise Storage Hardware
Enterprise Storage Software
IT Quality Assurance Tools
Productivity Applications
Server Hardware
Networking & Management Tools
Networking Infrastructure
System & Application Management
Authentication & User Management
Network Data-Stream Protection
Vulnerability Assessment & Remediation
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