In Negotiations, Knowledge Is Power
Smart, tough negotiating can force it vendors to make concessions, especially in times like these. But haggling alone can get you only so far.Smart, tough negotiating can force it vendors to make concessions, especially in times like these. But haggling alone can get you only so far. To get the best deals, IT managers must also go into negotiations armed with accurate data on the software and hardware assets they have and how theyre using them. Putting people in charge of asset and vendor management is part of the solution, but IT asset management software can help them gather the data that can make or break a deal. The software, which typically includes agents that are installed on desktops and servers, tracks the number and type of software licenses and hardware features that are installed on devices on local networks. They also allow IT managers to query a database to generate reports on usage levels and, in some cases, provide modules for tracking and managing the vendor contracts that bring it all together.
Asset management software productswhich typically cost in the range of $30 to $45 per user or per asset tracked and are available from vendors such as Express Metrix LLC, of Seattle; Scalable Software Inc., of Houston; Isogon Corp., of New York; and Tangram Enterprise Solutions Inc., of Cary, N.C.have historically been used to help enterprises ensure compliance with licensing agreements, determine where to add or drop software or hardware, and help enforce security practices.