Microsoft Eases Manual Labor
We don't know if Abraham Lincoln actually said that the right length for a man's legs is "long enough to reach the ground."We dont know if Abraham Lincoln actually said that the right length for a mans legs is "long enough to reach the ground." Were sure, however, that the right length for a software users manual is long enough to explain but not so long as to confuse. But Microsoft has a different rule: The total thickness of the manuals in a box of software should be no more than 2 3/8 inches. I found this carefully researched principle attributed to Microsoft Senior Project Manager Jeff Sanborn in a trade journal, Packaging World. By limiting overall package size and weight, Sanborn said, Microsoft can dispense with the costly inner corrugated liner, saving "a significant amount of money."
Exact figures are, of course, sensitive intellectual property and not divulged by the company.