Offering links managers, employees and customers.Mir3 Inc., which last month launched InlogicNow, a free version of its two-way notification service, this quarter will introduce a fuller-featured version for the enterprise.
Mir3 Inc., which last month launched InlogicNow, a free version of its two-way notification service, this quarter will introduce a fuller-featured version for the enterprise.
InlogicPro enables corporate managers to keep in touch with employees and allows employees to keep in touch with one another and with customers through a rules-based notification engine that connects myriad devices in two-way interactions.
The rules engine enables users, via a Web interface, to define workflow for notifying key personnel in a way that is similar to SMTP notifications in network management software. But InlogicPro can go beyond simply sending short messages to pagers or cell phones by establishing interactions between any source (servers running enterprise applications or network management systems, for example) and any target (cell phones, wireless personal digital assistants or e-mail accounts), Mir3 officials said.
The rules engine escalates and cascades notifications so that if an intended recipient does not respond at one contact point, the message is sent to another device or back to the sender, depending on workflow rules.
What it is A rules-based intelligent notification system that enables two-way interaction among multiple sourcesHow it works Originator sets notification rules that manually or automatically send text or voice messages to role-based users via phone, e-mail, pager or other means
InlogicPro supports SMTP. It has Java 2 Enterprise Edition, XML and VoiceXML interfaces and can perform text-to-voice conversion.
InlogicPro is targeted at such audiences as corporate IT groups, who can use it to more quickly trouble-shoot systems problems, and at public safety and law enforcement organizations to speed response times and improve control over people and other assets.
Corporate users may also use the system to communicate important events, such as those that occur during a disaster recovery process, or to call ad hoc meetings, officials said.
Unlike Mir3s InlogicNow software, which is hosted by the San Diego company, the Pro version will be licensed software.
InlogicNow, which is available now, provides the same notification capabilities as the enterprise version, except that the user interface is limited to Web and e-mail access. The hosted version is free for 45 days. Pricing for InlogicPro, which will ship this quarter, has not been set.