The company's TrueView 2.0 will give developers greater visibility into their AJAX, Flash and Silverlight applications.
Symphoniq is expected to announce TrueView 2.0, the latest version of its
user monitoring system optimized for Web 2.0 and rich Internet applications, at
the O'Reilly Web 2.0 Expo April 22 in San Francisco.
Hon Wong, co-founder and CEO of
Symphoniq, told eWEEK that the company designed the TrueView 2.0 Web
application management and performance monitoring tool as an extensible
architecture aimed at supporting all major RIA platforms. TrueView 2.0's
capabilities include real-user monitoring and diagnostics for AJAX
monitor how use and performance are affecting the end user, Wong said.
Click Here to Watch the
Latest eWEEK Newsbreak Video.
"We founded Symphoniq to provide solutions for Web application
performance management," Wong said.
TrueView 2.0 helps organizations ensure user performance levels for their
RIAs via tagging and tracing problem transactions to provide visibility in
"With SOA [service-oriented architecture], SAAS [software as a
service], and now Web 2.0 and RIA complexity, you need to monitor usage more
closely," he said. "The benefit of TrueView is it lets you know what
real users are doing and identifies problems quickly. We offer an early-warning
and quick-response capability."
TrueView 2.0 provides support for tagging and tracing page- and non-page-based
requests through every tier of an application stack, isolating performance
problems at the server, service, method call or SQL query level, Wong said.
He said Symphonic wants "to drive the number of production problems
down and eliminate the issue of making developers have to address production
problems. Our TRUE [The Real User Experience] family of products uses real
users and real transactions to detect and isolate Web performance problems in
real time. TrueView 2.0 represents the evolution of our TRUE technology to
address the changing needs of the market so our customers can optimize their Web
application and infrastructure performance."
"With this adoption comes a genuine risk of performance degradation,"
Gartner analyst Ray Valdes said. "With low latency likely being the single-most
important factor in driving a positive user experience, it is essential to
monitor the applications so that user behavior can be analyzed and understood
in the context of business activity, and the page flow tuned appropriately."