Cognos CEO Paints the Future of Performance Management - Users and Platforms (
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Cognos has broken upgrades for Version 8.3 into two groups: new capabilities
for users, and upgrades to the platform. On the user front, Cognos has added an
Express Authoring Model, a self-service reporting interface that lets financial
and business analysts access financial and operational data sources to create
statement style reports. New transformer capabilities have been added that let
business groups create and manage their own perspectives and performance
information by creating new OLAP (online analytical processing) cubes and constructing
smaller, faster data sets of very specific performance information. A feature
called Briefing Books helps both IT administrators and business users combine
different systems and formats in a single report. Finally, users can create
their own personalized alerts for scheduled reports.
On the platform front, Cognos has added a number of new components,
including one called the Model Advisor that provides Cognos' best practices for
modeling to help guide model development. A new capability called the Snapshot
of System Health provides administrators with a single, consolidated view into
how each of the services on the platform are working. Users can set their own
thresholds to monitor all BI deployments to get the status of servers, server
groups, dispatchers and services. Metrics can be exposed to other systems like
IBM's Tivoli to help with the
overall monitoring of applications, Cognos said. An Upgrade Manager feature
helps administrators more quickly introduce changes to the platform.
With the release of Version 8.3, Cognos—like its growing list of
competitors—is hoping to tap those users who are frustrated with their inability
to figure out what all the data in their systems actually means.
AMR Research analyst John Hagerty said during the Jan. 15 event that he has
talked with a lot of business users who lament the fact that they've spent
billions of dollars building systems to capture information, but they have
little ability to interpret that data.
"In addition, with all the external data and all unstructured data,
there is an explosion of information. We see people trying to get value out of
information and really understand what it means," Hagerty said. He added
that out of the "things people talk about in performance management and BI,
the term ad hoc comes up a lot. For the [most] part people say, 'I need some
rules, regulations and guidance in how I should look at performance in my
organization.' There's a tremendous effort of people trying to get better
insight into business."
Hagerty said most companies are at the early stages of that effort.
Ashe mentioned during his keynote address Jan. 15 that he has been at Cognos
for 23 years. "I am very, very excited about the opportunity we have [with
IBM] to take performance management on the broadest stage in the
industry," he said. "It's a great opportunity to drive our pervasive
view of performance management in the industry."