10 Cool CRM Developments - Human Services Serviced (
Page 5 of 11 )
State of Oregon Tracks Medicaid Claims
The State of Oregon Department of Human Services used SugarCRM
to manage Medicaid claims for more than 35,000 health-care providers in
the state. The department moved from managing 60,000 paper-based claims
a month to less than 50 a month--and achieved HIPPA (Health Insurance
Portability and Accountability Act) compliance along the way.