SAAS: Channel Friend or Foe?

By Sara Driscoll  |  Posted 2007-10-24 Print this article Print

Gartner predicts that the market could be tough going for solution providers.

The software-as-a-service model is likely to be tough terrain for solution providers to navigate, according to Gartner. At the market research companys IT ChannelVision event in Palm Springs, Calif., Oct. 20-24, Ben Pring, research vice president of IT services, said, "The underlying principals of what is going on in the software market are not favorable for the channel."
The model is about making things simple, losing the management pain and headaches that technology can bring, he said.
"It is in this pain that suppliers make their money. The dysfunction of technology is a channel opportunity," he added. While he admitted that SAAS does not solve all technology problems, he said it is likely to dilute some of the channel opportunity in the software market. "It is a tricky issue for solution providers; there is no easy answer," he said. "Vendors and the channel are caught in a dilemma. They are all trying to be positive about it, but at the end of the day they would all rather it went away." However, he said there are underlying opportunities for the channel in SAAS, too. Read the full story on The Channel Insider: SAAS: Channel Friend or Foe?
Sara Driscoll began her journalism career at 16 years old on her local newspaper, The Watford Observer. Working part time, she covered a range of beats. Leaving to complete her Journalism Degree at Bournemouth University, UK, Sara then went on to graduate and work for Emap. She began as a reporter on APR, Emap's construction title, being promoted to senior reporter with a year.Sara then joined VNU Business Publications as Deputy News Editor on CRN, the weekly trade title for channel players. She covered industry/business news from vendors, distributors and resellers, product announcements, partner announcements as well as market and trend analysis, research and in depth articles to predict up and coming trends in the sector. She was promoted within a year to News Editor, a year later to Deputy Editor and the following year became Editor. Sara remained editor of CRN for three years, launching the magazine on new platforms including CRN TV and eBooks, as well as several magazine and web site redesigns. She was called on for expert industry comment from various publications including appearing on live BBC news programs. Sara joined Ziff Davis Enterprise as Editor of eWeek Channel Insider. She runs the title in all formats – online up to the minute news, newsletters, emails alerts and events. She also manages the brand of Channel Insider in all formats - events, shows, awards, panel debates and roundtables.Sara can be reached

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