Tools Expedite Supply Chain Operations
Two developers of supply chain management software, Manugistics Group Inc. and i2 Technologies Inc., are readying software for automating processes along the chain of companies engaged in product service and support.
Two developers of supply chain management software, Manugistics Group Inc. and i2 Technologies Inc., are readying software for automating processes along the chain of companies engaged in product service and support. Manugistics last week announced its SPM (Service and Parts Management) suite designed to help aftermarket service providers and maintenance and repair operations better synchronize the work they do with service partners.Drawing on Manugistics supplier relationship management and supply chain management technologies, the SPM suite addresses service support chain processes such as the planning, sourcing, repairing, maintenance, scheduling and delivery of services and parts. A Pricing and Revenue Optimization capability in the suite enables companies to more effectively price their service and parts agreements, according to officials at Manugistics, in Rockville, Md. The SPM solution takes into account a companys labor constraints, bill of materials and engineering requirements to improve manufacturing scheduling, officials said.









