10 Ways Facebook Can Improve Privacy and Security - What Facebook Needs to Remember (
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5. Make things easier for users
Currently, Facebook's privacy features are quite good. They allow users to
control almost every facet of their profiles, including who can see the content
they or others share with friends. But they're too difficult for the average,
novice Web user to find. And when they finally find those settings, there isn't
enough information to help users adequately determine what to do with each
setting. That could be a serious problem. Facebook
needs to work hard at making its privacy settings more available and much
easier to use. That will not only give its users more options, it will get
back the political capital Facebook has lost over these past several months.
6. Establish a quick-response security team
One of the first things Facebook should do is establish a quick-response
security team. Although the company currently has security teams in place, it
needs to come up with a top-notch team of professionals that are constantly
sniffing out issues across the social network, such as searching for phishing
scams and for malware that has found its way onto the site. If Facebook can
demonstrate to users that it's serious about security and has a quick-response
team in place to limit the impact of potential privacy breaches, it could
significantly improve its chances of regaining user trust.
7. Start educating users
This one won't be easy, but it's necessary. Facebook needs to do a better job
of educating people on the dangers of using social networks. It also needs to
help users understand how they can improve their own security and privacy.
Admittedly, it will be tough for Facebook to do that. But it needs to try.
Educating users is an extremely important step for a company that's trying
desperately to look like the good guy in the security and privacy battle. If it
can make the point that it's attempting to educate users to help them find problems
before they wreak havoc on their own computers, it might be able to keep from alienating
its core base.
8. Make privacy and security controls more business-friendly
Consumers might not care about how Facebook's
privacy and security controls affect corporations, but the enterprise
certainly does. Nowadays, more and more people are accessing social networking
sites from the office. Although they don't see the dangers of that, the IT
staff does. It's a constant struggle for IT professionals to stay ahead of
social network use. But if Facebook added security controls designed
specifically for IT administrators to use in their operations, that would
change everything. Not only would it make users who want to be able to access
social networks at work happy, it would make it easier for companies to
safeguard their networks if trouble erupts on the site.
9. Make security a community project
Facebook should tap into the knowledge of its international community to
improve the site's security. As Linux, Google and other open-source advocates
have shown throughout the years, relying on the intelligence of the community
is a smart strategy. Typically, folks across the globe can contribute more to a
solid security strategy than a handful of so-called experts sitting in a room
somewhere discussing how to improve a platform. By drawing on its users,
Facebook can not only improve its security, it can give the community a vested
interest in making the site more secure.
10. Always remember the responsibility
In recent months, Facebook might have lost its
way. It became too complacent, believing that its success would continue
indefinitely. It also figured that its users wouldn't care nearly as much about
privacy as they actually do. It was a mistake. Going forward, Facebook needs to
remember that it has a responsibility to keep its site secure. It also has a
responsibility to keep its users' privacy intact. If it can achieve both of
those goals, everything will be fine. But if it loses sight of those goals
again, more trouble will certainly await it.