Collaboration Solutions: On-Premises or in the Cloud?

Posted 2011-04-28 Print this article Print

pagebreak title=Hosted Deployment Model}

Hosted deployment model

With a hosted deployment model, it's possible to provide customers with a complete range of UC and collaboration solutions, just as they'd receive via a premises-based solution. From a provisioning perspective, the solutions service provider will have the ability to automate and simplify the activation of new enterprise customers, users and their phone services-providing real-time monitoring in place of more manual and often error-prone batch provisioning. Hosted UC and collaboration service providers also like this model because they benefit by being able to manage a large-scale, shared IP telephony platform as a single entity, simplifying integration and reducing operational complexity and costs.

Organizations gain the benefits of this network without having to own, manage or maintain a UC system. They will have all the advantages of an outsourced IP communications environment, along with access to all the regular business telephony features they need, with a wide variety of UC applications that create a full suite of business-class collaboration tools.

Designed specifically for hosted and large-scale environments, UC-hosted architecture is comprised of four integrated components:

1. Full range of UC and collaboration capabilities,

2. A management platform designed for efficiency and scalability,

3. A virtualized server environment, and

4. An aggregation and integration layer designed for service provider environments.

Virtualization, management automation and aggregation enable an architecture that makes it possible to deliver a hosted UC solution. As a result, services can be cloud-based, hosted at customers' premises or a combination of both. All services are enabled by the same applications and virtualized per customer by the service provider.

Regardless of the variability of service deployment, service providers get a shared infrastructure, both from a management perspective and with the end-to-end network. From an architecture perspective, hosted collaboration solutions (HCS) makes full use of a network infrastructure and a data center strategy to make linkages happen in the most efficient ways. It provides scalability and automation from order to activation for minimal operational costs and maximum efficiency.


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