Google Blasted over Gmail, Google Apps Outages - Is Google at a Tipping Point?

 
 
By Clint Boulton  |  Posted 2008-08-12 Print this article Print
 
 
 
 
 
 
 
 
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Google Blasted Over Gmail,
Google Apps Outages

10. Is Google at a Tipping Point?

"I've been working in the computer industry for 10 years now, and I am simply ASTONISHED that Google does such a terrible job of handling situations like this. No detailed message about what the cause of the problem is, no ETA until a fix, nothing. It really smacks of a "we-don't-care-about-you" attitude from Google. They need to fix this if they want to be taken more seriously in the workplace," said user Douglas Muth, Aug. 11.

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Google isn't supposed to go down. Yet Google Gmail and Google Apps went down for 15 hours Aug. 6 and 7. And on Aug. 11, Gmail went down for 2 hours. Users made their discontent known in discussion boards and blogs, raising the broader question: If they can't rely on Google as their Web platform, who can they rely on?
 
 
 
 
 
 
 
 
 
 
 

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