Google Blasted over Gmail, Google Apps Outages - Too Much Downtime, Too Slow to Fix

By Clint Boulton  |  Posted 2008-08-12 Print this article Print

Google Blasted Over Gmail,
Google Apps Outages

2. Too Much Downtime, Too Slow to Fix

"I'm concerned that this issue, 502 error access, has occurred more often than ideal. Considering Google's solid infrastructure and overall reliability, it's puzzling. Also, it seems that in the past it's taken many hours to resolve the issue." -

Google isn't supposed to go down. Yet Google Gmail and Google Apps went down for 15 hours Aug. 6 and 7. And on Aug. 11, Gmail went down for 2 hours. Users made their discontent known in discussion boards and blogs, raising the broader question: If they can't rely on Google as their Web platform, who can they rely on?

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