Google Blasted Over Gmail,
Google Apps Outages

3. Is Paid Access More Reliable?

User Arthur 5005, who uses Gmail to collaborate with his team of graphic designers, loves Gmail even though the Aug. 6 outage affected a "mission-critical account." He wonders if his premium account is less vulnerable to downtime than our standard. This is a crucial question as Google looks to invite more users to its Google Apps Premier Edition, which costs $50 per user per year.