Assessing Vendor Cloud Experience
Assessing vendor cloud experience
In the rush to meet this demand, many vendors who previously provided only on-premises software or appliance-based solutions are jumping on the cloud computing bandwagon. However, are vendors really grasping the business implications and embracing the changes required to deliver cloud services? Or are they simply repositioning themselves as cloud providers? Look at the history of the vendor. Does it have a good track record with cloud services? Ask for customer case studies. You'll want to go with the vendor that has the most experience so you don't get caught in marketing hype.
Of course, the shift to cloud-based services does not have to be an all-or-nothing proposition. Consider, for example, a hybrid e-mail archiving service that combines on-premises and cloud computing features. Such services use an appliance installed at the customer's site (which may provide enhanced security features such as encrypted communication) combined with secure data storage in the cloud.
Similarly, many organizations are moving inbound e-mail filtering to the cloud while retaining a certain number of on-premises appliances for internal mail routing, outbound e-mail scanning and data loss prevention features. While both inbound and outbound functions can be delivered entirely in the cloud, offering such hybrid options provides the service provider and the customer with a stepping stone to an eventual, fully cloud-based deployment.
It is clear that companies are rushing to provide cloud services. It is not a new add-on that traditional vendors can offer, especially those that are not willing to adapt to the fundamental changes required by a subscription-based model. Hardware and software providers are rushing to provide these services to their customers but can they actually do it effectively? It is up to you as a customer to vet these services and choose the vendor that is most appropriate for your organization. Choose a vendor that can provide you with SAAS without compromise.
Rami Habal is Director of Product Marketing at Proofpoint. Rami is responsible for several company solutions. Prior to Proofpoint, Rami held various operating roles at high-tech companies, worked as a venture capitalist at a top-tier Silicon Valley venture capital firm, and has started several businesses. Rami continues to advise early-stage startups. He holds advanced degrees from MIT and Harvard. He can be reached at firstname.lastname@example.org.