IT Must Reinvent Itself
Email
Print
IT must reinvent itself
The business just wants the services. They want the right technology-enabled services that help them get their job done. But here's the problem: IT is typically organized around the various technology domains taking in new work via project requests and moving it through a Plan-Build-Run life cycle.
This delivery-oriented, technology-centric approach to IT has inherent latency built into the model, which has in turn created increasing tension with the business it serves.
IT must reinvent itself in such a way that it becomes the central service-sourcing control point for the enterprise or realize that the business will source them on their own. Doing so will ensure that IT can maintain the required service levels and integrations. In order to get there, changes to behavior, cultural norms and organizational models are required.
There are legitimate barriers that stand in the way of mainstream cloud 3.0 acceptance (security, reliability, etc) in the business-but time and maturity have a way of resolving issues and breaking down barriers.
The sky is falling indeed!
