IBM is rolling out Tivoli Live Monitoring Services, a subscription-based offering that enables businesses to access the data center monitoring software via the Web from the IBM cloud. Businesses are demanding greater flexibility in the ways they can deploy software, according to IBM officials. The vendor will be making more Tivoli software available on the IBM cloud over the next year.
IBM customers can now access the vendor's Tivoli data center monitoring software through the IBM cloud.
IBM on Dec. 8 announced Tivoli Live Monitoring Services, a
subscription-based offering hosted by IBM Global Services on a Big Blue
cloud computing environment.
Key targets for the new service are midmarket companies, according to Al Zollar, general manager of IBM's Tivoli business.
"This will give the smaller businesses the same powerful monitoring
[capabilities] that the larger enterprises have," Zollar said in an
interview.
There is a growing demand on vendors to offer their software through
a variety of avenues, giving business options rather than just bringing
the software on premises, he said. Offering the Tivoli monitoring
software through a monthly subscription service via the Web is just one
more way of getting the products to the customers.
It's also a key differentiator for IBM, Zollar said. Some software
makers don't offer such a cloud option, some only offer their software
over the Web, and some offer both, though customers can only get a
stripped-down version of the product over the Web.
He said the Tivoli software that customers now can get as a service
off the IBM cloud is identical to what they can buy through more
traditional methods.
"There's a demand from organizations to have flexibility in how they deploy [software products]," Zollar said.
Tivoli Live Monitoring Services includes Tivoli Monitoring and
Tivoli Composite Application Management, which businesses can use to
monitor their data center resources, such as operating systems,
virtualized servers and applications.
The software is designed to let IT administrators get ahead of any
problems-including power outages and traffic bottlenecks-before they
arise. The software issues automatic alerts when it detects a problem
and creates a dashboard to help analyze and correct the problem,
according to IBM. It can also automatically correct some issues that
arise.
The Tivoli Live Monitoring Services can monitor up to 500 resources, and includes around-the-clock phone and e-mail support.
Zollar said the Tivoli data center monitoring software is the first
product from the Tivoli unit that is being offered through the IBM
cloud, which the company announced in June.
IBM will be aggressively pushing more Tivoli services onto the cloud over the next year, he said.
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