ATandT Starts Online Backup Service for Mobile Devices

By Chris Preimesberger  |  Posted 2010-05-24 Print this article Print

In addition to providing automatic file backup in the cloud, the AT&T Tech Support 360 Backup and Go service allows SMB users to collaborate and share documents on the fly and to call up and view those documents on any connected PC or mobile device.

IT markets seem to be getting more splintered all the time. AT&T on May 24 started operating a cloud-based backup service specifically for mobile devices used by small and midsize businesses.

Using the AT&T Tech Support 360 Backup and Go service, employees who work remotely won't have to worry about losing documents, said Ebrahim Keshavarz, vice president of Small Business Product Management for AT&T.

In addition to providing automatic file backup in the cloud, the service enables users to collaborate and share documents on the fly. They can call up and view those documents on any connected PC or mobile device, Keshavarz said.

Backup and Go also allows users to print and fax documents, add comments or share with others by sending a Web link. The service runs on more than 800 mobile devices, including BlackBerry devices and smartphones from other device makers, AT&T said.

The basic Backup and Go service is available in the United States for SMBs with high-speed Internet connections for $7 per device, per month, with no storage capacity limit. All data accessed and backed up is stored in AT&T's highly secure data centers, Keshavarz said.

The account can be accessed by browser from any PC or mobile device, he said.

A premium version of the service, at $10 per device, per month, offers unlimited storage, data archiving and several other features. For example, users of the premium version can create project teams and online project workflows for collaboration; create guest accounts that can access authorized project work areas; e-mail files directly from online storage, to colleagues, customers and partners; print stored documents from any computer; and keep older versions of files with version control up to six months.

Analysts have predicted that the market for SMB data backup services like this one is growing quickly at this time.

According to market researcher AMI-Partners, the U.S. market for small business online storage and backup is expected to more than double from $138 million to $295 million from 2009 to 2013, while the smartphone device and data services market is expected to go from $2.5 billion to more than $5 billion during the same time frame.

For more information, go here.

Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz

Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters

Rocket Fuel