ArcMail Launches New IM Archiving Appliance

By Chris Preimesberger  |  Posted 2011-11-23 Print this article Print

ArcMail for Instant Messaging works with all major IM platforms and is designed to bring compliance, data discovery and liability protection to organizations that rely on texting.

As social networks become specialized to fit the needs of varying audiences, so is the archiving of all that texting data.

Shreveport, La.-based ArcMail Technology, best known for its easy-to-use enterprise email archiving systems, on Nov. 23 launched a compliance-driven archive for text messages called ArcMail for Instant Messaging.

ArcMail for Instant Messaging, which works with all major IM platforms-including Yahoo IM, AOL Instant Messenger (AIM) and MSN-is designed to bring compliance, data discovery and liability protection to organizations that rely heavily upon instant messaging. And more enterprises are finding out every day that texting often is the best way to get a hold of someone quickly.

"The proliferation of this communication medium (texting) comes with an increased need to properly address regulatory compliance, e-discovery and liability protection issues," ArcMail CEO Rory Welch said. "Not having access to this sensitive data over time can be potentially damaging or costly, yet many organizations today have failed to deploy effective archiving and retrieval solutions."

ArcMail for Instant Messaging encodes, indexes and archives all instant messaging conversations within an enterprise. Archived conversations can be searched, located and retrieved in seconds, Welch said.

The system works in conjunction with ArcMail's email archiving appliance, Defender, to securely store all incoming and outgoing instant messaging and email data-including all associated links, files and attachments-in a centralized location.

Access to that data is then available via a single interface, making data discovery simple and efficient for busy IT administrators, chief legal officers and other users, Welch said.

The appliance is also designed to ensure that all internal communication stays internal behind the corporate firewall and safe from corruption by outside sources, Welch said.

ArcMail for Instant Messaging, priced starting at about $10,000, comes bundled with an ArcMail Defender email archiving appliance and is available for order through ArcMail resellers in North America. 

Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz

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