As
social
networks become specialized to fit the needs of varying audiences, so is
the archiving of all that texting data.
Shreveport,
La.-based ArcMail Technology, best known for its easy-to-use enterprise email
archiving systems, on Nov. 23 launched a compliance-driven archive for text
messages called ArcMail for Instant Messaging.
ArcMail
for Instant Messaging, which works with all major IM platforms—including Yahoo
IM, AOL Instant Messenger (AIM) and MSN—is designed to bring compliance, data
discovery and liability protection to organizations that rely heavily upon instant
messaging. And more enterprises are finding out every day that texting often is
the best way to get a hold of someone quickly.
"The
proliferation of this communication medium (texting) comes with an increased
need to properly address regulatory compliance, e-discovery and liability
protection issues," ArcMail CEO Rory Welch said. "Not having access
to this sensitive data over time can be potentially damaging or costly, yet
many organizations today have failed to deploy effective archiving and retrieval
solutions."
ArcMail
for Instant Messaging encodes, indexes and archives all instant messaging
conversations within an enterprise. Archived conversations can be searched,
located and retrieved in seconds, Welch said.
The
system works in conjunction with ArcMail's email archiving appliance, Defender,
to securely store all incoming and outgoing instant messaging and email data—including
all associated links, files and attachments—in a centralized location.
Access
to that data is then available via a single interface, making data discovery
simple and efficient for busy IT administrators, chief legal officers and other
users, Welch said.
The
appliance is also designed to ensure that all internal communication stays
internal behind the corporate firewall and safe from corruption by outside
sources, Welch said.
ArcMail
for Instant Messaging, priced starting at about $10,000, comes bundled with an
ArcMail Defender email archiving appliance and is available for order through
ArcMail resellers in North America.
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