Enterprise Disaster Recovery

 
 
By Karen J. Bannan  |  Posted 2002-01-29 Print this article Print
 
 
 
 
 
 
 


Enterprise Disaster Recovery

3. What kinds of businesses can benefit from enterprise disaster recovery services offered by companies such as Hewlett-Packard, IBM, or SunGard?

A disaster recovery service provider is like a technology insurance policy: If the worst happens, the provider will be able to recreate your entire infrastructure—from your desks and chairs to your databases and servers—in a new location. The best part is that most companies will plan your disaster recovery process from start to finish.

Sound expensive? It is. Disaster recovery services can charge in the millions, making them out of reach for some companies. Certain businesses, however, should consider using such a service. For example, if your customers dont have deep ties to your site or service and you suspect an outage might push them to a competitor, then by all means engage a disaster recover company. If you think you cant afford such a service, keep in mind that most service-level agreements provide financial penalties for outages; if your site goes down, chances are youll get some sort of refund. Funnel this cash to your disaster recovery company and the solution may end up paying for itself.

On the flip side, few if any service-level agreements cover the level or type of destruction of the World Trade Center. If a disaster such as a terrorist attack happens again, you may not be covered financially. Your best bet is to read your service-level agreement. And keep in mind that most outages last less than 48 hours, which is far less time than it would take most organizations to fail over completely to an alternate site. You may be back up and running before your disaster recovery service even kicks in.



 
 
 
 
 
 
 
 
 
 
 

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