C2C Makes E-Mail Archiving Palatable for Business Users

By Chris Preimesberger  |  Posted 2010-12-16 Print this article Print

ArchiveOne v6 enables business users in departments such as legal, compliance or human resources to handle retention, discovery and preservation of files without involving IT.

C2C Systems, which makes e-mail, file and messaging management archiving software, Dec. 16 released a new version of its ArchiveOne enterprise storage package that has been simplified so it can be used effectively by non-IT staff.

In deploying ArchiveOne v6, business users in departments such as legal, compliance or human resources can handle duties such as retention, discovery and preservation of files -- on or off-premises -- without involving IT, thanks to a new easier-to-use interface.

This is unusual in the data archiving realm, because routing live data and files for archiving requires more steps and procedures than simple backup.

Unlike other archival packages, ArchiveOne does not have to commit data to the archive before it can be searched or placed on legal hold. This eliminates the risks of retaining unnecessary information which may later take up valuable storage space and become a problem, CEO Dave Hunt told eWEEK.

"Our customers tell us they want easy-to-use, policy-based retention management and disposition, legal hold and early case assessment, in a cost-effective manner," Hunt said. "ArchiveOne selectively retains information based upon different criteria, regardless of the location or state of the data.

"The new version 6 has the ability to permit knowledge workers to handle the tasks in an intuitive style familiar to the job function and in a manner which will not overburden the IT department."

In C2C's scheme, the traditional boundaries of archiving are changed. Retention management and e-discovery no longer are considered subsets of email archiving, so an enterprise can create its own approach to discovery, retention management and email archiving.

"We are all well aware of the IT benefits that archiving delivers to an organization," said Brian Babineau, Senior Consulting Analyst at Enterprise Strategy Group.

"What has yet to be maximized are the business benefits of enforcing retention policies as new requirements emerge or immediately satisfying legal hold requests. These tasks are often left for IT to do because they own the archive system. C2C eliminates this delay empowering critical line of business users, who are impacted by compliance and discovery policy changes, to make the modifications in real time."

C2C Systems, based in Westborough, Mass. and founded in 1992, currently has about 4 million software users and is archiving more than 40 petabytes of content, Hunt said. 

Chris Preimesberger Chris Preimesberger was named Editor-in-Chief of Features & Analysis at eWEEK in November 2011. Previously he served eWEEK as Senior Writer, covering a range of IT sectors that include data center systems, cloud computing, storage, virtualization, green IT, e-discovery and IT governance. His blog, Storage Station, is considered a go-to information source. Chris won a national Folio Award for magazine writing in November 2011 for a cover story on Salesforce.com and CEO-founder Marc Benioff, and he has served as a judge for the SIIA Codie Awards since 2005. In previous IT journalism, Chris was a founding editor of both IT Manager's Journal and DevX.com and was managing editor of Software Development magazine. His diverse resume also includes: sportswriter for the Los Angeles Daily News, covering NCAA and NBA basketball, television critic for the Palo Alto Times Tribune, and Sports Information Director at Stanford University. He has served as a correspondent for The Associated Press, covering Stanford and NCAA tournament basketball, since 1983. He has covered a number of major events, including the 1984 Democratic National Convention, a Presidential press conference at the White House in 1993, the Emmy Awards (three times), two Rose Bowls, the Fiesta Bowl, several NCAA men's and women's basketball tournaments, a Formula One Grand Prix auto race, a heavyweight boxing championship bout (Ali vs. Spinks, 1978), and the 1985 Super Bowl. A 1975 graduate of Pepperdine University in Malibu, Calif., Chris has won more than a dozen regional and national awards for his work. He and his wife, Rebecca, have four children and reside in Redwood City, Calif.Follow on Twitter: editingwhiz

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