Data Cant Ever Get Away

 
 
By Peter Coffee  |  Posted 2001-07-16 Email Print this article Print
 
 
 
 
 
 
 

Debates concerning e-privacy usually focus on the risk of deliberate abuse.

Debates concerning e-privacy usually focus on the risk of deliberate abuse. Perhaps its more important to protect our personal data against incompetence, rather than malice.

Eli Lilly, maker of the antidepressant Prozac, didnt mean to disclose the e-mail addresses of 600 users of that drug. But when the company discontinued an e-mail reminder service to Prozac users, it revealed participants identities in a notification of this change. How depressing.

I get too many e-mail messages whose addressees are listed in a "To:" field, rather than being kept confidential (at least from casual inspection) by addressing them as "bcc:" recipients. But thats a detail. In a broader sense, this Prozac incident illustrates a fundamental difference between the Internet and other forms of mass communication: At some level, the Internet demands that you stand up and be recognized before you can be IP-addressed.

I was struck by the coincidence of Lillys e-mail snafu coming on the heels of the BBCs decision to cease broadcasting to North American and Pacific region listeners. International shortwave broadcasts enable anyone to listen to anything; no one has any way of knowing what programs you subsequently choose to receive.

When the BBC chooses to rely, in part, on Internet distribution of its programs, I imagine listeners to Radio Free Europe being told to get the truth from a U.S. government Web site—followed by their own governments seizure of ISP data to determine whos been downloading what. Internet communications leave footprints that reveal our interests to others.

Its not about data collection. Its about data control. Its about making disclosure impossible, instead of just unlawful, before the Internet will truly earn users trust.

 
 
 
 
Peter Coffee is Director of Platform Research at salesforce.com, where he serves as a liaison with the developer community to define the opportunity and clarify developers' technical requirements on the company's evolving Apex Platform. Peter previously spent 18 years with eWEEK (formerly PC Week), the national news magazine of enterprise technology practice, where he reviewed software development tools and methods and wrote regular columns on emerging technologies and professional community issues.Before he began writing full-time in 1989, Peter spent eleven years in technical and management positions at Exxon and The Aerospace Corporation, including management of the latter company's first desktop computing planning team and applied research in applications of artificial intelligence techniques. He holds an engineering degree from MIT and an MBA from Pepperdine University, he has held teaching appointments in computer science, business analytics and information systems management at Pepperdine, UCLA, and Chapman College.
 
 
 
 
 
 
 

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