Asigras Responsiveness Keeps Gorilla
Rolling"> Having both good and bad OEM experiences with larger companies, Gorriaran said Asigras approach is a welcome departure from what can become a tangled web of red tape. "We do a lot of work with much larger companies, and the [OEM] deal can be a nightmare. You almost dread calling. Even if you found a problem in their software, you want to point it out to fix it. You almost dont want to get involved because of the time you spend trying to fix it, as opposed to Asigra who is ready to listen," Gorriaran said.That move, Farajun said, will open up GenXSP to bigger customers that will place a greater emphasis on SLAs. For his part, Farajun said that Asigra is eyeing its own type of expansion in terms of the data protection managed services it will help service providers enable: for example, the safeguarding and retention of firewall configuration files in the case of data loss. "Weve recognized the appetite for customers to protect network device data. Service providers can grow out and deliver backup services for different types of things for different data. Basically, network edge devices, routers, switchesthats something thats coming down the pipe from us," he said. For Gorilla Racing, removing the distraction of worrying that critical data may be lost has a somewhat calming effect during incredibly fast-paced race car pit stops. "The beauty of [SyncSave] is all of our backup files are immediately downloaded once you use the software. Practically every day were making changes, so when you go ... to a hotel room and plug a computer to the Web, the latest and greatest is loaded and stored," Traut said. Case file
Customer Gorilla Racing
Location Ayer, Mass.
Organizational snapshot Gorilla Racing runs a high- performance Nissan 350z race car in the Grand-Am Cup series in multiple races during the year; the company operates a race shop that helps customers prepare, build, support and maintain a wide assortment of race cars
Business need Relying heavily on performance, track, diagnostic and driver data collected during Grand-Am Cup races to improve its vehicle efficiency, Gorilla Racing sought a backup offering that would remove the burden of manual backup, as well as the risk of laptop-held data in the event of hardware damage or data loss
Technology partner GenXSP, of Providence, R.I.
Recommended solution Gorilla Racing chose GenXSPs SyncSave managed backup services offering to secure its data; the service, which is priced at $15 per gigabyte, is a rebranded version of Asigras Televaulting technology; SyncSave safeguards the race cars sensor data and engine management software housed on multiple laptops by enabling remote backup, eliminating identical files during download via an online connection; the reduced backup size cuts down on costs
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GenXSP has seen SyncSave grow beyond its expectations, Gorriaran said, to the point where the company is looking at stretching the capacity of its machines to house bigger amounts of clients data.