Our Employees' Knowledge is our Industry's Lifeblood
Our industry has some unique information retention requirements in
that data about disposal projects must be maintained indefinitely.
While we keep thorough records, the baby boomers have over 40 years of
nuclear science knowledge, and they have created specialized indexes in
existing systems that we don't want to lose. We needed a solution that
worked on employee desktops to allow our newer recruits located around
the globe to essentially harvest the knowledge in people's heads. Plus,
we needed to make sure we didn't lose critical intelligence as
There are a range of solutions that have attempted to
deliver on the promise of enterprise-wide search. We looked at the
major vendors and selected a solution from Autonomy
for the unique way it could find the meaning within, and the
inter-relationships between and among, disparate pieces of content,
regardless of the data type or location within the enterprise.
With our new solution, in only 30 days, we were able to put into
place a pan-enterprise search infrastructure that could access all
systems to uncover specific information, including older documents and
file types. With the new system and in reaction to a regulatory
inquiry, we can now quickly search all enterprise information across
all offices and systems to find information pertinent to a specific
For example, if the U.S. Nuclear Regulatory Commission is looking
into a shipment, we can produce the required information by searching
for project information saved in an e-mail, on a desktop, or in an
accounting, transportation, records management or processing system.
By selecting the right partner for information management and
compliance, we have enabled legal, regulators, engineers and anyone
else in the company to access enterprise information in a meaningful
way-without needing to learn proprietary systems or taxonomies. The
solution we chose also ensures that the right people have access to the
right information because it honors the security infrastructure we have
in place. For example, if legal can't find something, it's either a
rights issue or the data does not exist.
Sophisticated pan-enterprise search is a smart approach for
effective information management and compliance, especially in
industries that are highly regulated with little room for error.
Intelligent search speeds knowledge transfer of culture and people to
newer employees, creating a brain trust of talent for competitive
advantage. Moreover, we can now match engineers with one another so
they can leverage best practices and expertise for the betterment of
the projects on which they work.
Carol Fineagan is Senior VP and CIO of EnergySolutions, Inc.
Carol served eight years as CIO for Duratek in Maryland, prior to the
acquisition of Duratek by EnergySolutions in June 2006. In July 2006,
Carol moved to Salt Lake City to lead the integration of four major
companies into EnergySolutions over twelve months. Under her
leadership, Carol has assembled a team of IT professionals who have
built a world-class IT infrastructure for EnergySolutions.
Carol has an Associate of Arts from Villa Julie
College in Maryland. She has a Bachelor and Master of Arts from the
University of Baltimore. She has attended Innovation and Leadership
Executive Training at The Wharton School of Business. Carol is a member
of the Women Tech Council and the Society of Information Managers. She
can be reached at FINEAGAN@energysolutions.com.