Our Employees Knowledge is our Industry's Lifeblood

 
 
By Carol Fineagan  |  Posted 2009-02-14 Print this article Print
 
 
 
 
 
 
 


Our Employees' Knowledge is our Industry's Lifeblood

Our industry has some unique information retention requirements in that data about disposal projects must be maintained indefinitely. While we keep thorough records, the baby boomers have over 40 years of nuclear science knowledge, and they have created specialized indexes in existing systems that we don't want to lose. We needed a solution that worked on employee desktops to allow our newer recruits located around the globe to essentially harvest the knowledge in people's heads. Plus, we needed to make sure we didn't lose critical intelligence as employees retire.

There are a range of solutions that have attempted to deliver on the promise of enterprise-wide search. We looked at the major vendors and selected a solution from Autonomy for the unique way it could find the meaning within, and the inter-relationships between and among, disparate pieces of content, regardless of the data type or location within the enterprise.

With our new solution, in only 30 days, we were able to put into place a pan-enterprise search infrastructure that could access all systems to uncover specific information, including older documents and file types. With the new system and in reaction to a regulatory inquiry, we can now quickly search all enterprise information across all offices and systems to find information pertinent to a specific project. 

For example, if the U.S. Nuclear Regulatory Commission is looking into a shipment, we can produce the required information by searching for project information saved in an e-mail, on a desktop, or in an accounting, transportation, records management or processing system.

By selecting the right partner for information management and compliance, we have enabled legal, regulators, engineers and anyone else in the company to access enterprise information in a meaningful way-without needing to learn proprietary systems or taxonomies. The solution we chose also ensures that the right people have access to the right information because it honors the security infrastructure we have in place. For example, if legal can't find something, it's either a rights issue or the data does not exist.

Sophisticated pan-enterprise search is a smart approach for effective information management and compliance, especially in industries that are highly regulated with little room for error. Intelligent search speeds knowledge transfer of culture and people to newer employees, creating a brain trust of talent for competitive advantage. Moreover, we can now match engineers with one another so they can leverage best practices and expertise for the betterment of the projects on which they work.

Carol Fineagan is Senior VP and CIO of EnergySolutions, Inc. Carol served eight years as CIO for Duratek in Maryland, prior to the acquisition of Duratek by EnergySolutions in June 2006. In July 2006, Carol moved to Salt Lake City to lead the integration of four major companies into EnergySolutions over twelve months. Under her leadership, Carol has assembled a team of IT professionals who have built a world-class IT infrastructure for EnergySolutions.

Carol has an Associate of Arts from Villa Julie College in Maryland. She has a Bachelor and Master of Arts from the University of Baltimore. She has attended Innovation and Leadership Executive Training at The Wharton School of Business. Carol is a member of the Women Tech Council and the Society of Information Managers. She can be reached at FINEAGAN@energysolutions.com.



 
 
 
 
Carol Fineagan is Senior VP and CIO of EnergySolutions. Carol served eight years as CIO for Duratek in Maryland, prior to the acquisition of Duratek by EnergySolutions in June 2006. In July 2006, Carol moved to Salt Lake City to lead the integration of four major companies into EnergySolutions over twelve months. Under her leadership, Carol has assembled a team of IT professionals who have built a world-class IT infrastructure for EnergySolutions. Carol has an Associate of Arts from Villa Julie College in Maryland. She has a Bachelor and Master of Arts from the University of Baltimore. She has attended Innovation and Leadership Executive Training at The Wharton School of Business. Carol is a member of the Women Tech Council and the Society of Information Managers. She can be reached at FINEAGAN@energysolutions.com.
 
 
 
 
 
 
 

Submit a Comment

Loading Comments...
 
Manage your Newsletters: Login   Register My Newsletters























 
 
 
 
 
 
 
 
 
 
 
Rocket Fuel