For several customers, deployments and management topped the list of concerns. One data center manager said he has heard the same buzzwords repeated year after year. "These arent new concepts," said Ovidia Trevino, an employee of Nokia, who said he is amazed that the industry hasnt been able to create a vendor-agnostic management tool. "Youre creating silos [from one vendor]. You say youre not doing it, but youre doing it." "You have to go all EMC or NetAppliance," Trevino said. "No one software tool can manage it. Each company has a good solution for a particular area, but no one company has it all." Few vendors disclosed enhancements to their storage management tools at the show. One exception was AppIQ Inc., which said its StorageAuthority suite of integrated SAN management tools now supports switches and directors from Cisco Systems Inc., CNT and Qlogic Corp., in addition to McData Corp. and Brocade Communications Systems Inc. The additional support will be rolled out during the third quarter, the company said.In addition, Advanced Digital Information Corporation (ADIC) announced StorNext Management Suite Version 2.3, a hierarchical storage management tool for migrating data from storage medium to storage medium. The new SNMS version can migrate data from RAID arrays and serial ATA disks, managing the automated replication of up to four copies of data on different media types, including WORM tape. SNMS 2.3 also adds support for 64-bit Itanium on Red Hat Linux.Hierarchical storage management is what brought Richard Heltemes, responsible for hardware planning and configuration management of enterprise servers within Boeing Co.s shared services group, to the show. "Im not that familiar with SAN management tools," he said. Atempo Inc., meanwhile, announced Atempo Storage Assessor, a new addition to its expanding professional services portfolio. Storage Assessor provides IT managers with a nonintrusive way to rapidly gain insight into the performance, status and utilization of network hardware, software and connectivity. Next page: Recovery solutions unveiled.