Bocada Simplifies Success, Failure
Reporting"> Valero installed Bocada software and conducted a pilot test for about four months. Jordan said one of the primary features was Bocadas ability to report on the success and failures of nightly and weekly backups. Previous to installing the automated software, Jordan said he had an IT administrator spending six hours per day verifying the success of backups and troubleshooting the previous nights sessions."We run a success and failure report first thing each morning," Jordan said. "Now, instead of I hope to find the problem, we are told what the problem is." The problems that Jordan faced are universally common for IT organizations involved with corporate mergers. Drake Pruitt, vice president of marketing for Bocada, said there are several standard business issues these companies face. For one, the larger company involved will want to standardize operational practiceswhich are never the same at two companiessuch as backup schedules and how backup report statistics are disseminated through the companys chain of command. "Every company has their own way of doing this," Pruitt said. Second, companies also want to eliminate the costs and challenges of training staff and support for new infrastructuresin the case of Valero, training staff on a new backup application. Most important, the IT organization that is integrated into the larger company will have to conform to new data protection policies that include the frequency of backups, length of data retention, and whether it wants a full or incremental backup. Read details here about Availls expanded CDP backup feature set. Bocada takes these management jobs and streamlines them through automated software, Pruitt said. For example, Valeros policies are ported into the Bocada software. The policy is reflected in the Bocada software, the information is captured from all the backup environments and performance statistics are measured against the company policy. Overall, Valero most often uses the consolidated reporting tool of Bocada software. This centralized view means that, in seconds, IT staff can see what backup job has failed in the past 24 hours, Jordan said. "At most, we spend an hour a day on [monitoring and troubleshooting]," Jordan said. "Typically, its less than 30 minutes, which, for 1,000 backup jobs, is pretty good. Next time we go through an acquisition, it will be a more seamless transition." Check out eWEEK.coms for the latest news, reviews and analysis on enterprise and small business storage hardware and software.
That person checked each servers log to find which jobs reported an error. With the Bocada system, the task has been simplified.