Cruise Ship Sets Sail With Integrated Tech System
Cunard Line's Queen Mary 2the largest ocean liner ever builthas deployed Discovery Travel Systems LP software to make guest services run smoothly and keep the luxury liner's IT systems operating efficiently in the background.When the Queen Mary 2 luxury liner embarks on her maiden voyage from Southampton, England, to Fort Lauderdale, Fla., next month, a crew of some 1,200 will look to pamper 2,620 guests. The Cunard Line Ltd. cruise shipthe largest ocean liner ever builtfeatures 14 decks that offer sports facilities, five pools, 10 restaurants, spas, shops, lounges, a planetarium and a bookstore. To make guest services run smoothly and keep the QM2s IT systems operating efficiently in the background, Cunard deployed Discovery Travel Systems LP software, which weaves together a cashless billing environment, security ID system and interactive guest accommodations tools. DTS Ship Partner software integrates multiple third-party technologies, said Jeff Richman, director of business solutions and application development for Miami-based Cunard. As such, it powers QM2s complex property management system in handling embarkation and disembarkation information capture, multiple point-of-sale interfaces, and shipboard amenity systems.
DTS, of Alexandria, Va., developed the application to service QM2 using technology based on the OpenEdge platform from Progress Co., an operating unit of Progress Software Corp., of Bedford, Mass. OpenEdge features an application development environment that supports several standards, including Java 2 Platform, Enterprise Edition; Java Message Service; Web services; and XML. The product includes an embedded database, management functions and a Web-browser-enabled GUI.