On the services front, EMC will roll out its ILM Assessment Services portfolio of professional services, designed to help customers construct and enable ILM architectures with tiered, networked storage and storage management software. A free ILM Workshop will help IT managers develop a customized ILM road map.Other new services include Application Alignment, which compares applications and data with service levels, and Recoverability Assessment, designed to uncover potential exposures to key applications and support federal compliance guidelines. Rounding out the services are Operations Assessment and Infrastructure Assessment. Each of the services will run for four to six weeks."Most of the time, these assessments pay for themselves, whether its as simple as storage consolidation or improvement in their processes to do archiving," said Derrell James, senior vice president of EMCs Technology Solutions Group. EMC will introduce DatabaseXtender Accelerator for Oracle E-Business Suite, joining forces with Oracle consulting to perform customized implementations and assessments of DatabaseXtender for Oracle customers data. EMC said it plans to broaden DatabaseXtender support beyond Oracles database in the future. Analysts said many Oracle customers are hesitant to upgrade to Version 11i of Oracles E-Business Suite until they get their database house in order by moving inactive data to alleviate performance-taxing hurdles. IT managers such as Kichlers Sink say existing tools to enable ILM leave something to be desired. "Right now, [ILM] is a very manual process; at least it is for us. As these tools develop and move to the market, its going to help us," Sink said. "The automation tools have to be extremely flexible and have to match business rules." Kichler has commenced applying ILM principles within the companys EMC storage environment. For example, the company is archiving older OLTP (online transaction processing) data to lower-cost storage employing OuterBay Technologies Inc.s LiveArchive software. "We are holding a flat data growth rate for OLTP so we can save the business [money]. We can maintain consistent performance levels due to consistent data volume," Sink said.