IBM Offers Paid Support for No-Cost Data Server
IBM will now offer users of its DB2 Enterprise-C data server a paid annual support subscription.IBM is offering users of its no-cost DB2 Express-C data server a new paid-support option. The move, announced last week by IBM, made the company the first of the three largest database players to offer an annual support option for the no-cost version of its respective database. The option includes technical support around the clock, seven days a week, as well as regular maintenance and upgrade protection, high-availability clustering free of charge, and off-site disaster recovery. Customers also have the ability to replicate data with remote data servers at no additional cost, IBM officials said. "Our customers and our business partners asked for the new support option," Steven Miller, manager of IBM data servers, said in an interview with eWEEK. "When we polled our customers and partners we found that most preferred the subscription model over a one-time charge model. The new support option gives our customers and business partners the flexibility to choose the model that works best for them."
Click here to read more about IBMs decision to release a "freebie" version of its DB2.