The plug-in is designed to perform either incremental or full MySQL backup while data is online and accessible. Backup can be defined to the table level. The plug-in is compatible with MySQL Version 3.21 to 3.23 and with Versions 4.0.x. It functions with all table formats and is available for Linux (IA32, IA64, PowerPC, SPARC), Windows, AIX, Solaris, UnixWare, Irix, Tru64, Mac OS X, FreeBSD, NetBSD and OpenBSD. The plug-in for Arkeia 5 with one client license is $190; the plug-in plus MySQL 4.0 Classic Commercial with one client license is $390; the plug-in plus MySQL 4.0 Pro Commercial with one client license is $590.Also at the show, Emic Networks, of San Jose, will announce Emic Application Cluster (EAC) for MySQL with support for the InnoDB transactional storage engine. The new version of EAC also adds consistent non-locking reads and table-level locking updates and inserts. Emic Networks EAC will be available in late May, priced at $1,495 per CPU.SupportWizard Inc., of Redwood City, Calif., will unveil EnterpriseWizard, a customizable CRM (customer relationship management) application for small to medium companies. EnterpriseWizard is designed for companies with fewer than 3,000 employees. Pricing starts at less than $500 per seat and under $50 per seat as a hosted service. EnterpriseWizard will be available sometime in the second quarter, 2003. Finally, TechExcel Inc., a Lafayette, Calif., maker of CRM, help desk and defect-tracking solutions, will announce that all its products will support MySQL.