Oracle Offers UnitedLinux Support

By Lisa Vaas  |  Posted 2003-03-13 Print this article Print

Oracle will provide customers with technical support for operating systems powered by UnitedLinux.

Oracle Corp. will provide customers with technical support for operating systems powered by UnitedLinux, the company announced at the CeBIT Conference in Hannover, Germany, on Thursday. Oracle officials said that the company is working closely with the founding members of UnitedLinux—Connectiva S.A., The SCO Group, SuSE Linux AG and Turbolinux—to form a joint team to service the entire Oracle stack running on UnitedLinux. The service will be available to customers who have an Oracle support contract for Oracle products and maintain an operating system support contract with any of the four UnitedLinux founding members. Customers deploying Oracle products on UnitedLinux-certified hardware will be able to receive support directly from Oracle Support Services. Oracle intends to identify technical support issues and address them in collaboration with UnitedLinux, giving customers a single point of contact, said officials of the Redwood Shores, Calif., company. Also, Oracle and UnitedLinux will collaborate to integrate required fixes/patches in future maintenance releases of UnitedLinux.
The UnitedLinux announcement is the latest in a recent rapid-fire volley of Linux/Oracle-related announcements. In February, UnitedLinux completed certification of UnitedLinux Version 1 with Oracle9i Database and its database clustering technology, Oracle9i Real Application Clusters. A few weeks prior to that, Oracle announced it had submitted Red Hat Inc.s Linux Advanced Server for a Common Criteria (ISO 15408) evaluation at EAL2 (Evaluation Assurance Level 2).
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Lisa Vaas is News Editor/Operations for and also serves as editor of the Database topic center. Since 1995, she has also been a Webcast news show anchorperson and a reporter covering the IT industry. She has focused on customer relationship management technology, IT salaries and careers, effects of the H1-B visa on the technology workforce, wireless technology, security, and, most recently, databases and the technologies that touch upon them. Her articles have appeared in eWEEK's print edition, on, and in the startup IT magazine PC Connection. Prior to becoming a journalist, Vaas experienced an array of eye-opening careers, including driving a cab in Boston, photographing cranky babies in shopping malls, selling cameras, typography and computer training. She stopped a hair short of finishing an M.A. in English at the University of Massachusetts in Boston. She earned a B.S. in Communications from Emerson College. She runs two open-mic reading series in Boston and currently keeps bees in her home in Mashpee, Mass.

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