5 Things That Will/Wont Work for Dell - #4. Dell at Your (IT) Service
4. Dell at Your (IT) Service
For years, Dell has lagged behind Hewlett-Packard and IBM when it comes to offering services to customers. That will change. Michael Dell has talked about a $1 trillion worldwide market for services, and how his company plans to use its expertise in hardware and building data centers to offer a number of services for enterprises and smaller businesses. These services will range from cloud computing to overall PC maintenance.
In early April, CEO Michael Dell offered a blueprint of how his company plans to pull itself out of its current situation and return to the profitability and innovation of years past. To achieve this, the company is moving away from older markets and entering new ones. eWEEK took a look at what is working for the Round Rock, Texas, company and what is not.