Issues with Apple's MacBook Air display have been acknowledged by the company's internal support system, according to Boy Genius Report. A fix is supposedly in the works.
Apple is moving to fix display issues with its next-generation MacBook Air,
reportedly via a software update. An unknown subset of users is reporting their
laptops' screens flickering or flashing lines of color.
to screenshots posted Nov. 4 on the blog Boy Genius Report
, seemingly from
Apple's internal support system: "Apple is aware of the issue and is
working on a solution." While a software update is reportedly in the
works, the document shown advises "customers put the computer to sleep by
closing the lid, wait 10 seconds, and then open the lid to wake the computer."
This will force a power display cycle, which will-at least in theory-return
everything to normal.
Both the new 11- and 13-inch MacBook Airs are apparently affected by the
issue, which seems to occur after the laptops are either woken from sleep or
the display is hot-plugged. An Apple forum dedicated to "MacBook Air 11
Screen 'Flicker' and Freeze" can be found
Apple unveiled its revamp of the MacBook Air during an Oct. 20 event. The
new models leverage SSD (solid-state disk)
storage technology to deliver the same "instant on" ability that is
offered in mobile devices. The 11-incher retails for $999, and the 13-inch for
"MacBook Air is the first of a new generation of notebooks that leaves
behind mechanical rotating storage in favor of solid-state flash storage,"
Apple CEO Steve
Jobs wrote in an Oct. 20 statement
. "We've taken what we have learned
with the iPad-solid state storage, instant-on, amazing battery standby time,
miniaturization and lightweight construction-to create the new MacBook Air."
site iFixit gave the new laptops a score of 4 out of 10
, arguing, so very
alliteratively, that the "plethora of proprietary parts prevents people
from painlessly fixing their machines." Repair becomes a matter of
sourcing those parts from Apple, or leaving the job to "someone involved
in Apple-based repair."
The MacBook Air features an aluminum unibody enclosure, and includes a full-size
keyboard, glass Multi-Touch trackpad, support for the company's FaceTime
video-conferencing, Intel Core 2 Duo processors, Nvidia GeForce 320M graphics
and SD card slots. It also ships without Adobe Flash pre-installed, requiring
owners to manually download the popular plug-in
"We've taken everything we've learned about miniaturization from the
iPhone and the iPad and applied it to the MacBook," Jobs said during the
Oct. 20 launch event.