Page Two

By Stan Gibson  |  Posted 2004-02-26 Print this article Print

Sixty percent of the CEOs surveyed said a major barrier to achieving new growth objectives is limited internal skills, capabilities and leadership. Less than 10 percent rated the ability of their companies to manage change as very successful. "Our ability to realign, reshape and improve our cost structures is limited by a lack of managerial talent in some areas at the top," said one of the survey respondents, whose identity was not disclosed by IBM.
The dearth of appropriately skilled professionals was underlined by Bill Pence, CEO of the Napster unit of Roxio Inc., of Los Angeles. "In the last 18 to 24 months, it has been much harder to find talent," he said.
Cathy Palaez, chief operating officer of Liberty Travel, offered, "Technology skills are hard to find in the U. S. and are very expensive." Rometty said the results of the survey will be used by IBM "to set priorities for the investments we make." Analytics, dashboards, telematics and RFID are emerging as areas of strong customer interest, she said. She also said IBM will focus its energies on CRM, financial management and supply chain management. Pelander said the study is a more extensive version of one done in Europe by PWCC last year. IBM BCS plans to conduct a study like this every two years, Pelander said. He noted that IBM does a survey of chief financial officers and is considering doing a study of human resources directors.

Stan Gibson is Executive Editor of eWEEK. In addition to taking part in Ziff Davis eSeminars and taking charge of special editorial projects, his columns and editorials appear regularly in both the print and online editions of eWEEK. He is chairman of eWEEK's Editorial Board, which received the 1999 Jesse H. Neal Award of the American Business Press. In ten years at eWEEK, Gibson has served eWEEK (formerly PC Week) as Executive Editor/eBiz Strategies, Deputy News Editor, Networking Editor, Assignment Editor and Department Editor. His Webcast program, 'Take Down,' appeared on He has appeared on many radio and television programs including TechTV, CNBC, PBS, WBZ-Boston, WEVD New York and New England Cable News. Gibson has appeared as keynoter at many conferences, including CAMP Expo, Society for Information Management, and the Technology Managers Forum. A 19-year veteran covering information technology, he was previously News Editor at Communications Week and was Software Editor and Systems Editor at Computerworld.

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