Intel is looking into reports of about 300 fake Core i7-920 processors being received by Newegg in a batch of 2,000 chips the online retailer had received. Newegg officials suggest that the problem shipments were demo chips, while Intel officials imply the processors were fake.
Intel is investigating why more than 300 counterfeit Core
were shipped to reputable online technology retailer Newegg.
Newegg reportedly received the 300 fake processors in a batch
of about 2,000 CPUs shipped to them from a partner, D&H Distributing.
Reports about at least one counterfeit chip began surfacing
March 5, and some Websites have posted
photos of the counterfeit product
and the package that the fake chip
There were several misspellings on the packaging-including a
sticker on the outside box that spelled "socket" as "sochet." Inside the boxes,
which were supposed to contain a stand-alone CPU, were fake processors and some
In addition, there reportedly were "instruction manuals" that
contained only blank pages.
A video of
one of the boxes
being opened was posted on YouTube.
Newegg officials issued a statement saying they were aware of
the "shipping error that occurred with certain recent orders of the Intel Core
i7-920 CPU" and that they were helping customers with the problem.
They also placed much of the blame on "one of our long-term
partners" that "mistakenly shipped a small number of demo boxes instead of
However, Intel officials saw this as more than an issue of demo
boxes being sent. In a statement, Intel said that it "has been made aware of
the potential for counterfeit i7 920 packages in the marketplace and is working
to [determine] how many and/or where they are being sold."
Intel is encouraging consumers who receive counterfeit chips to
go back to the place that sold them or to authorities.
"The examples we have seen are not Intel products but are
counterfeits," the statement said.
Throwing another twist into the story were reports that lawyers
representing D&H sent cease-and-desist orders to two tech Websites that
were among the first to report on the shipments of the counterfeit chips.