10 Cool CRM Developments - Human Services Serviced

 
 
By Renee Boucher Ferguson  |  Posted 2008-03-19 Print this article Print
 
 
 
 
 
 
 
 
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State of Oregon Tracks Medicaid Claims

The State of Oregon Department of Human Services used SugarCRM to manage Medicaid claims for more than 35,000 health-care providers in the state. The department moved from managing 60,000 paper-based claims a month to less than 50 a month--and achieved HIPPA (Health Insurance Portability and Accountability Act) compliance along the way.

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With the advent of CRM (customer relationship management) as a development platform-

 
 
 
 
 
 
 
 
 
 
 

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