10 Cool CRM Developments - Geeks on the Way

By Renee Boucher Ferguson  |  Posted 2008-03-19 Print this article Print

With high volumes of customer calls, the Geeks on the Way service was spending a lot of time mapping service calls. The company used SugarCRM to build an application that, linked with its Asterisk PBX phone system, maps out routes for service calls and helps manage better payroll execution.


With the advent of CRM (customer relationship management) as a development platform-


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