Enterprise Applications - eWeek

Enterprise Applications: 10 Google Services That Failed and Why


When the economy went south in 2008, Google CEO Eric Schmidt talked openly about the need to curb the dark matter within Google. Over the next several months, Google lopped off Lively, Google Video, Google Notebook, and ad services such as Google Radio and Google Print. Why? The simple answer is these services did not pad the company's bottom line. Google services need to strike a balance between helping the company make money and being useful for Web surfers. Here are eWEEK's views about why Google slashed these applications and services.

By Clint Boulton
 
  • 1) Google Lively
    A virtual reality application akin to Second Life, Google Lively never really had a shot for a company looking to curb exercises that don't make money. Second Life is still viable, and IBM uses avatars internally for collaboration, but Lively wasn't really geared toward the enterprise market, so it was tough for Schmidt to justify keeping it going.
  • 2) Google SearchMash
    SearchMash was sort of a sandbox for Google search, letting users drag and drop search results to reorder them, among other features. Some users made it their default search engine. The problem was that Google positioned this experiment as a separate Website without ads. Google discontinued SearchMash in fall 2008 and released SearchWiki. This experiment also lets users reorder results, but does so directly from the Google search engine instead of whisking users to another site. Clearly, Google wanted to keep its users on the main search site—with the ads.
  • 3) Google Notebook
    Google Notebook lets users browse, clip and organize information from across the Web in a single online location that's accessible from any computer. The thing is, Google didn't actually remove the service; it stopped development on it. Google has plenty of note organization tools already in Google Apps, including Docs and Sites, not to mention Tasks in Gmail. Notebook was overkill, and the programmers working on it needed to be moved elsewhere, perhaps to the Google Apps team.
  • 4) Google Video
    Who wants another YouTube? Google didn't need Google Video anymore, and now it seems as though the company is considering offering new movie streams with the video-sharing service. Moreover, with the On2 assets, Google will be able to do some interesting things with video compression.
  • 5) Google Mashup Editor
    Google App Engine rendered the Mashup Editor obsolete. The App Engine has itself been fairly quiet, sparking concerns about the platform's health. The industry has plenty of other platforms to turn to, including Salesforce.com for SAAS CRM and Amazon Web Services for hosted computing infrastructure. But Google would seem to have the place to go for hosted applications.
  • 6) Google Catalogs
    Who has time to devote to a catalog search service when you're in a fierce fight to organize the world's books online?
  • 7) Dodgeball
    Google seemed prescient when it acquired Dodgeball, a mobile social service in 2005. Google also bought Android in 2005. As well as Android turned out, Dodgeball was ruined. Google went on to acquire mobile social networking services Jaiku and Zingku, which remain buried at the company (Jaiku is supported on App Engine, but Zingku is quiet). Google is 0-for-3 in mobile social networking services. We don't get it. Google can usher a new mobile OS into this world, but it can't sufficiently support mobile services that would run on it.
  • 8) Google Print Ads
    Google, stick to the Web. You own it. Why dabble in the print ad medium?
  • 9) Google Radio Ads
    Again, why do radio ads when your domain lies online? It's not wrong to say Google has its fingers in too many pies. Time to eat some of the pies and be done with them.
  • 10) Google Shared Stuff
    Shared Stuff was Google's shot at a social bookmarking service, but this was no Delicious and did not work as a one-off service on the fringe. Google basically took the Shared Stuff concept and ported it to Google Reader in the last few months.
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