Apple's Siri, Other Search Apps Could Save Businesses Big Bucks
A report from EasyAsk found U.S. businesses could save up to $800 million daily through Siri-like search applications.Organizations in the United States could realize more than $800 million daily savings in wage costs alone with the help of Siri-like search applications, according to a research report titled "Improving Performance in the Workplace With Voice-Enabled Natural Language Solutions" from language technology specialist EasyAsk. Apples Siri application works as a virtual, intelligent concierge that responds to users questions to find services and information through more natural and human responses. The study, which documented how workers are accessing information and how performance in the workplace can be improved with Siri-like solutions for the enterprise, found 49 percent of respondents said they believe a voice-enabled natural-language platform would make it easier to perform their jobs. Moreover, 47 percent said it would add value to their company's revenue and/or profitability, and 55 percent said it would improve customer experiences and satisfaction.
Of those who were familiar with Apple's Siri, 54 percent agreed that a Siri-like tool on a mobile device, tablet, laptop or desktop that connected to business systems and applications would make it easier to do their jobs.