SUNTAX by the numbers
SUNTAX BY THE NUMBERS
1.2M Taxpayers
2,412 Employees
35 Revenue sources
2,100 SUNTAX users
140 Call center agents
800,000 Bills ANNUALLY
172,000 Collection cases
$30B Tax collections
$26B Electronic Filings
1M ANNUAL Delinquency notices
9M Financial Transactions
800,000 returns per month
$60m Spent on the project
$45m Saved in administration costs
$320m Increase in REVENUE
$250m delinquency collections in 1999
$700m Estimated 2005 collection
The Suntax system allows Florida taxpayers to access account information online.
Senior Writer Anne Chen can be reached at anne_chen@ziffdavis.com .
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