SUNTAX by the numbers

 
 
By Anne Chen  |  Posted 2005-05-23 Email Print this article Print
 
 
 
 
 
 
 


SUNTAX BY THE NUMBERS 1.2M Taxpayers
2,412 Employees
35 Revenue sources 2,100 SUNTAX users 140 Call center agents
800,000 Bills ANNUALLY 172,000 Collection cases $30B Tax collections $26B Electronic Filings 1M ANNUAL Delinquency notices 9M Financial Transactions 800,000 returns per month $60m Spent on the project $45m Saved in administration costs $320m Increase in REVENUE

$250m delinquency collections in 1999

$700m Estimated 2005 collection

The Suntax system allows Florida taxpayers to access account information online.

Senior Writer Anne Chen can be reached at anne_chen@ziffdavis.com .

Check out eWEEK.coms for the latest news, reviews and analysis about customer relationship management solutions.


 
 
 
 
As a senior writer for eWEEK Labs, Anne writes articles pertaining to IT professionals and the best practices for technology implementation. Anne covers the deployment issues and the business drivers related to technologies including databases, wireless, security and network operating systems. Anne joined eWeek in 1999 as a writer for eWeek's eBiz Strategies section before moving over to Labs in 2001. Prior to eWeek, she covered business and technology at the San Jose Mercury News and at the Contra Costa Times.
 
 
 
 
 
 
 

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