CRM: Web Resources

By eweek  |  Posted 2002-04-30 Print this article Print

  • CRM Daily: applications guidelines, customer studies and industry news (
  • CRM Forum: resource documents, many organized by application domain, and interactive discus-sions (
  • CRMCommunity: technologies, vendors and training opportunities (
  • CRM Industry: application recommendations and industry news (
  • Gartner CRM Resource Center: free and paid research results, upcoming events and links (
  • Picking the right CRM vendor: specific comparison of vendor and product strengths from a buyers perspective (,1072,41138,00.html)
  • "How to avoid a CRM failure" (,3658,s=722&a=16689,00.asp)
  • eWEEK eSeminar: "Leveraging CRM in Troubled Times" (archived event can be accessed at


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