Circuit City Prepares For Major IT Transformation

 
 
By eweek  |  Posted 2004-08-11 Email Print this article Print
 
 
 
 
 
 
 

With a goal of updating the retailer's 600 store POS systems, Circuit City has retained IBM to conduct an overhaul.

Circuit City Stores and IBM are launching a technology transformation of Circuit Citys more than 600 stores, designed to update Circuit Citys point-of-sale (POS) systems and other in-store technology. "This new technology initiative, a vital part of our store revitalization effort, will move our store systems from customized, proprietary systems to a system based on open standards," said Michael Jones, cio of Circuit City. "Our current POS systems, which contain a feature set designed in the mid-1980s, are overly complex and restrict our business expansion. The new systems will allow us to adopt leading practices and improve store systems integration while optimizing store infrastructure costs." The transformation includes new IBM SurePOS 300 POS systems and secure wireless handheld POS systems based on the IBM Store Integration Framework and the open-source Linux operating system. Circuit City also will use IBM Business Consulting Services to help plan the transformation.
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