Fewer Than One In Four Retail E-mail Questions Get Answered

By eweek  |  Posted 2004-08-26 Print this article Print
As bad as that number sounds, its actually better than the average for other industries.Among the good pieces of retail news that came out of the survey: of the responses that did go out, more than one-third were identified as "good" at answering the customers question. Read the entire Internet Retailer story here.

Submit a Comment

Loading Comments...
Manage your Newsletters: Login   Register My Newsletters

Rocket Fuel