New mail and calendar management tools end second-class status of Mac users.
For reasons that will probably never be clear, Microsoft's
Office for Mac application suite has until now treated e-mail and personal
information management as an afterthought. Although Outlook has shined in this
role since its first release as part of Office 97 for Windows, the commitment
to delivering an equivalent for Macintosh systems has been lukewarm at best,
and half-hearted in more recent releases of Office for Mac. These substituted the
lackluster Entourage, which, among its numerous drawbacks, lacked the ability to
import the data files that are used by Windows versions of Outlook and contain
mail, contacts and calendar information in one giant, unwieldy collection.
Finally, in Outlook 2011 for Mac, Microsoft offers its
Macintosh customers a useful set of tools for managing e-mail, calendars and
contacts; one which allows users to access the treasure troves of data
they created in older versions of Outlook for Windows, while taking advantage
of unique features of the Mac platform.
Perhaps the most important feature of Outlook 2011 is that it
eschews the model of one ever-expanding .pst file that is used by Windows'
version of Outlook, in favor of treating data as multiple files that are more
easily backed up and recovered with the Mac OS X Time Machine utility. Just as
importantly, the new version of Outlook for Mac easily imports .pst files from
Outlook for Windows, without requiring the third-party support tools that were
previously indispensable for this task.
Outlook for Mac's unified mailbox scheme allows users to
work with multiple mail accounts as if they were one, while its
conversation-based view groups lengthy e-mail threads into an
easily comprehended and managed collection of related messages. Users will
enjoy Outlook 2011's implementation of the Mac's Quick Look feature, allowing
them to preview attachments without requiring the launch of a related
Calendar management is another area where Outlook 2011
shines; instead of requiring users to switch between separate panes to see
whether a meeting request will conflict with one's calendar, Outlook opens a
snapshot of the calendar inside the meeting request for a unified, at-a-glance
view. The calendar overlay feature allows users to see multiple and shared
calendars together in consolidated or stacked views.
The new Outlook for Mac makes it easier to set up meetings
from within an e-mail message, with a one-click meeting invitation function that
improves upon a feature from Entourage that used an Apple Script automation to
perform that task.
Outlook for Mac, as one might imagine, reaches its full
potential when used with Exchange Server, and Outlook 2011 includes a number of
new features designed to take advantage of Exchange's capabilities. For
example, Outlook for Mac users that have access to Exchange Unified Messaging
and Exchange 2010 receive voice-to-text previews of voice mail along with the
voice mail itself. Users are no longer forced to guess at contact information
when working offline; that crucial data is now automatically replicated to
Outlook 2011 from an Exchange address book.
Unlike the updated Mac versions of Word, Excel and
PowerPoint, Outlook 2011 for Mac is not sold separately; it is, however,
available in the Home and Business and Academic versions of the Office for Mac
suite. One other catch that users need to consider: Outlook 2011 for Mac's
Exchange support requires, at the very least, Exchange Server 2007 with Service
Pack 1 and Update Rollup 4. Organizations still running the relatively crusty
Exchange Server 2003 can therefore expect a new pressure to modernize their
With Outlook 2011 for Mac, Microsoft has lived up to its
goal of providing Macintosh users with a messaging and personal information
toolset that is worth using. I cannot overstate the importance of the new
Outlook's ability to use existing stores of Outlook data, while maintaining the
inherent ease of use and data protection features of Mac OS X. This feature
alone would have sold me, but by adding other features that reduce the labor of
e-mail and schedule management and mirror the way I want to use my inbox and
calendar, Microsoft has finally offered a realistic alternative to the Mac's
own Mail and iCal applications.
P. J. Connolly began writing for IT publications in 1997 and has a lengthy track record in both news and reviews. Since then, he's built two test labs from scratch and earned a reputation as the nicest skeptic you'll ever meet. Before taking up journalism, P. J. was an IT manager and consultant in San Francisco with a knack for networking the Apple Macintosh, and his love for technology is exceeded only by his contempt for the flavor of the month. Speaking of which, you can follow P. J. on Twitter at pjc415, or drop him an email at firstname.lastname@example.org.